Senior Care Worker Services Shift Lead - Barnet

Job Expired

Job Overview

MidCo Care is looking to recruit an experienced Senior Care worker Shift Lead who will provide support to service users with Learning Difficulties and/or Mental Health diagnoses in the community in and around Barnet.

Primary Responsibilities

Take full responsibility, in liaison with the Services Manager, for all aspects of the day-to-day operations of the service, ensuring that service users receive a safe, caring, stimulating, and homely environments to meet their social and health needs.
Ensure the safeguarding of service users in our care.
Hands-on support role in the day-to-day support of the service users, ensuring that a high standard of support is provided and maintained at all times.
Responsible for preparation of and filing service users’ electronic and hard copy documentation (e.g. Support Plans, Risk Assessments, Health and Safety), ensuring that the documentation remains relevant and responsive to the needs of the individual service users.
Responsible for preparation of and filing of the service’s electronic and hard copy documentation (e.g. Health and Safety).
Acting as the focal point for contact with service users, their relatives, and visitors, as well as health and social care professionals involved in the well-being of service users, acting upon requests and ensuring that queries, concerns, complaints, and cases are dealt with timely and appropriately.
Investigate medication errors, safeguarding incidents, missing from care cases, other incidents and accidents, and any other arising issues, ensuring relevant internal and external reporting, including, where applicable, to external institutions such as Local Authority and the police.
Contribute towards driving continual service improvement, whilst operating within a budgetary constrained environment.
Act as the main contact with management and Local Authority professionals for managing and reporting incidents, accidents, and other cases that may arise in the service.
Act as the administrative center for the service, maintaining accurate, confidential, and up-to-date documentation on all aspects of the service and the home in accordance with the systems and processes in place.
Prepare weekly and/or monthly Service User Progress Reports for submission to Local Authority.
Supervision of all support staff allocated to the service delegating tasks as appropriate, including conducting their induction, supervisions, appraisals; staff spot checks, and shadowing of more experienced staff.
Act as out-of-hours emergency support staff (evenings and on Saturdays, Sundays, and Bank holidays) to assist staff on duty when required, for example, to manage an incident that has arisen.
Contribute to creating and maintaining a culture of professionalism, performance, and excellence.
Act as shift cover during emergencies where replacement staff are not immediately available; as well as providing cover for other support staff for the service, in their absences.
Carry out any other duties as may reasonably be requested by the Services Manager.

Skills:

Staff supervision skills; Good interpersonal and administrative skills, proficient with MS Word, and Excel; multi-tasking skills; confidential and sensitive approach; excellent communication skills; good report writing skills; planning, organising and prioritising effectively; ability to work well in a pressured environment; able to cope with challenging behaviours; client and service user focused; good team player; learn from past mistakes; proactive; analytic; displays tact and diplomacy.

The successful candidate will:

have a proven record of supporting adults with Learning Disabilities and Mental Health challenges,
have experience managing the supported living service, line management of support staff, safeguarding all service users, and adhering to CQC compliance.
possess a good understanding of relevant regulatory policies and procedures, including fundamental standard regulations.
be able to interact with all departments, internally and externally, to ensure the safe and efficient running of the service. You will be liaising with Social Workers, GP’s, District Nurses, families, and other key people when appropriate in reviews and when there are changes to care packages
possess good IT and organisational skills in order to complete daily paperwork

For the role you must have:

previous experience in a careworker role within the care sector
minimum NVQ level 3 or above in Health and Social care or equivalent (or be studying towards one)
A full, clean UK driving licence

Applicants will ideally live no more than 45 minutes – 1 hour drive from Barnet.

More Information

Address Barnet
Job Title Team Leader
Department 18 Plus Supported Living
Reports to Services Manager
Salary Offers £24 000 - £24 500

Experience Levels Junior
Working Hours Full time