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Registered Manager for Community Care Services – Hertfordshire

MidCo Care is looking to recruit an experienced and highly skilled Registered Manager, with a proven track record of managing Home Care and Supported Living Services. The ideal candidate will be driven and with a strong management background. They will take lead responsibility in overseeing, developing, and growing Domiciliary Care and Supported Living services in St Albans, Watford, Hatfield, and surrounding areas in Hertfordshire.

The ideal candidate will have experience working with the Hertfordshire County Council, CCG, and MDTs in Hertfordshire. They will have a passion for and be adept at delivering care for the elderly, a well as individuals with Mental Health challenges, and Learning Disabilities in the community.

We are offering:

• A competitive salary of £38,000 – £42,000 per annum
• A performance bonus
• A great stream of referrals from the Local Authority to support business needs
• A company laptop and mobile phone accessible upon commencement
• Full training in company software systems.

Your role will include:

• Ensuring that the service meets and surpasses CQC standards and the LA contract specification.
• Planning and progressing the strategic priorities of the Company within the area.
• Being responsible for and committed to the promotion of Service User’s safety and well-being at all times, ensuring the safeguarding of vulnerable individuals in line with Company & Local Authority policies and procedures.
• Having budgetary responsibility for the area.
• Recruiting carers and ensuring staffing levels support both cost-effective delivery of services and growth, within budgetary constraints.
• Ensuring the provision of care and the allocation of carers meets the needs of the service users.
• Ensuring company policies and procedures are followed and overseeing smart administration of all Right to Work, enhanced DBS employment checks, and all regulatory compliance requirements.
• Implementing controls to manage risks identified in the company risk register and identifying, owning, and managing area-level risks.
• Preparing and delivering detailed reports on the business for senior management and the directors.
• Ensuring all staff training is implemented, recorded, and monitored, and that staff receives mandatory Induction Training, annual updates, and personal development support as appropriate.
• Managing and supervising staff performance plans, including formal annual staff appraisals, regular supervisory meetings, and spot checks.
• Actively participating in on-call responsibilities as and when required.
• Convening and chairing monthly staff meetings.
• Liaising with Clients (and as necessary with their family and other care professionals) to ensure their ongoing care needs are being properly met.
• Ensuring the Company’s quality assurance procedures are adhered to and maintained.

Entry Requirements:

• Minimum of 3 years’ experience as a Registered Manager, with a proven track record of CQC inspections with Good to Outstanding.
• Minimum of QCF Level 5 qualified.
• Preferable experience of managing multi-services as either head of service or area manager.
• Strong computer literacy.
• Preferable knowledge of People Planner and Care Planner.
• Lives in or around Hertfordshire